AI Receptionist & Call Processing Disclosure

1. Layla is an AI system

Layla is an AI-powered receptionist. Callers and website visitors may be interacting with an AI system rather than a human being.

The system may process speech in real time in order to understand a request and respond.

2. Audio, transcripts and metadata

Audio, transcripts and call metadata may be processed depending on the setup of a particular deployment.

Depending on configuration, applicable law and client requirements, voice interactions may be processed, transcribed, recorded or retained.

3. Client responsibilities

Notice and consent requirements for AI interaction, call recording and transcription vary by country, state and industry.

Customers are responsible for ensuring that their deployment meets the notice and consent requirements that apply where they and their callers are located.

4. AI limitations

AI may make mistakes. It may misunderstand speech, miss context or answer imperfectly.

AI Agents 247 does not guarantee that AI-generated responses will always be error-free or appropriate for every situation.

The AI should not be relied upon for legal, medical, financial, insurance, mortgage or other regulated professional advice.

5. Escalation to humans

Unknown, sensitive or high-stakes matters can be escalated to a human where the deployment is configured to do so, for example by taking a message, transferring a call or triggering a follow-up.

6. Sensitive information

Callers should never be asked for, and should not provide, card numbers, CVV codes, PINs, one-time passcodes, passwords or banking credentials during an AI conversation.

7. Contact

• AI Agents 247 FZE
• Ajman Free Zone
• Registration No. 52003
• UAE National Media Authority Advertiser Permit No. 2607016
• support@aiagents247.ae
• +971-52-529-2650